Vista Charm — Guest Damage & Smoking Violation Report
Vista Charm
Host Documentation • Airbnb Resolution Support
Work Order
#1122
Checkout: June 18, 2026
Reservation Details
Nak Lim
Reservation: HMX5DKKDE4
Stay: June 17–18, 2026
Listing: Private Cinematic Zen Loft w/ Spa Tub
Checkout: June 18, 2026
1-Night Stay
Violation Type
No-Smoking Violation
Indoor smoking prohibited per house rules
Smoking Evidence Marijuana Odor Remediation
Inspection Summary
Post-Checkout Inspection
Conducted June 18, 2026 after guest departure
Documented & Photographed
Incident Summary

After checkout, the property inspection found evidence of smoking inside the unit, including a partially smoked marijuana blunt left on the bedside table. Smoking is prohibited inside the property. Marijuana odor was present and required additional odor treatment and deep cleaning because smoke odor can absorb into soft furnishings, bedding, pillows, curtains, towels, mattress surfaces, upholstery, and textiles.

Inspection & Documentation Context
This documentation was prepared following the June 18, 2026 checkout of guest Nak Lim (Reservation HMX5DKKDE4). The property was inspected immediately after checkout. The unit is a strict no-smoking property. Evidence of indoor smoking — including a partially smoked marijuana blunt — was discovered during the inspection, along with stained linens and towels. The odor and staining required remediation beyond standard turnover cleaning. This report supports the host's reimbursement claim through Airbnb Resolution Center / AirCover.
Item Evidence Observed Impact on Property Required Action Estimated Cost
Indoor smoking / marijuana blunt Partially smoked marijuana blunt found inside the unit after checkout. Confirms violation of no-smoking rule and supports odor contamination. Remove smoking evidence, sanitize surfaces, document violation. Included in remediation
Smoke odor remediation Marijuana odor present after checkout. Odor can absorb into bedding, curtains, pillows, towels, mattress surfaces, and soft furnishings. Deep cleaning, ventilation, odor-neutralizing treatment, soft-surface treatment. $250.00
Stained bed sheet Visible stains/discoloration on bed sheet. Linen no longer guest-ready. Treat, launder separately, replace if stain remains. $60.00
Stained pillowcases Visible staining/marks near pillow area. Pillowcases no longer guest-ready. Treat, launder separately, replace if stain remains. $30.00
Stained towels Visible staining on towels after checkout. Towels no longer guest-ready. Treat, launder separately, replace if stain remains. $50.00
Additional cleaning labor Cleaning required beyond normal turnover due to smoking evidence, stained linens, and odor. Delayed reset and required extra labor. Additional inspection, laundering, odor treatment, and room reset. $110.00
Click any row for detailed scope, supporting notes & documentation
Photo Evidence Attached

Photographs documenting the partially smoked marijuana blunt, stained bed sheet, stained pillowcases, stained towels, and overall condition of the property after checkout have been captured. These photos support the findings described in this report and are available for review by Airbnb Resolution Center upon request. Cleaner notes and receipts are also available.

Blunt Evidence Photos Linen Stain Photos Property Condition Photos
Reimbursement Documentation Note

This report documents a guest-related no-smoking violation and resulting cleaning/remediation needs after the June 17–18, 2026 stay. Evidence includes a partially smoked marijuana blunt left inside the property, stained towels, stained bedding, and odor requiring additional cleaning and odor treatment. The property is a no-smoking unit, and the space had to be restored to guest-ready condition before future reservations. All supporting materials — including photos, cleaner notes, and receipts — are available upon request for Airbnb Resolution Center / AirCover review.

Total Requested Reimbursement
$500.00
Fully documented • Guest responsibility per house rules & Airbnb policies
Documentation Complete
Prepared for Airbnb Resolution Center
Vista Charm Host Documentation
Host Documentation & Verification
This report has been prepared by the Vista Charm host to document guest-related damage and policy violations. It is intended for submission to Airbnb Resolution Center / AirCover to support the reimbursement claim. All observations were made immediately after checkout on June 18, 2026. No third-party contractor signature is required; this is host-prepared documentation supported by photographic evidence and cleaning records.
Doc ID: WO-1122-06182026 • Rev. A • Guest Damage & Smoking Violation Documentation Generated: June 18, 2026 • Vista Charm Host Documentation

Vista Charm Host Documentation • Prepared for Airbnb reimbursement claim • Photos, cleaner notes, and receipts available upon request.

Vista Charm Host Documentation • Prepared for Airbnb reimbursement claim • Photos, cleaner notes, and receipts available upon request.

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